Negotiating bills
Sometimes it can be tough paying bills, especially when they’re for services you rely on, like your phone, internet, or cable. But there’s good news: you may be able to negotiate a lower bill with your service providers.
Here are a few tips to help you!
1. Know your options.
Before you call your service provider, research the competition. You’ll be in a better bargaining position if you know the rates and plans that other companies offer. If you can mention a cheaper plan from a competitor, your service provider may be more willing to negotiate.
2. Be polite but firm.
When you call customer service, be polite and respectful. Remember, you’re asking for a favor, so you want to be as friendly as possible. But at the same time, make it clear that you’re serious about wanting a lower bill. Tell them that you’re considering switching to a different provider if they can’t work with you.
3. Ask for a supervisor.
If the customer service representative says they can’t help you, don’t be afraid to ask for a supervisor. Sometimes the people higher up have more authority to negotiate.
4. Be persistent
If you don’t get the answer you want the first time, call back again in a few days. Sometimes different representatives are more helpful than others. Don’t give up!
5. Look for a promotional offer.
If you’re not successful negotiating a lower bill, ask if there are any promotional offers available. Sometimes service providers will give you a discount for a certain amount of time if you sign up for a new plan or bundle multiple services together. Remember, it never hurts to ask! You might be surprised at how much you can save just by negotiating with your service providers.
